Meet The Team

We are a close-knit team with collective experience spanning decades.

The Team is headed up by our Managing Director, Ruth. With a background in sales and marketing and then training in high end cleaning, she set up the company in 2018. Working alongside the operations Manager, Arran, and their senior team, they have the support of a great network of staff.

We value all our staff, paying the national living wage, offering more than standard holiday, having regular staff events and meeting everyone monthly in the offices. All staff are DBS checked, fully insured, and attend regular training days. Each month staff meet up for updates and training on new systems and processes. You will always see the team in their uniform and with their ID card displayed. When cleaning commercially this helps distinguish us from your staff especially if you have customers around.

Integrity

Flawless Cleaning holds the core value of integrity in the highest regard. We firmly believe that this quality is the foundation of building strong and long-lasting relationships with our clients.

Collaboration

At Flawless Cleaning we place great value on collaboration as it forms the foundation of our success. We believe that by fostering a culture of teamwork and cooperation, we can deliver exceptional cleaning services to our clients.

Sustainability

At Flawless Cleaning, we prioritise sustainability as our final value that guides our operations. We believe in making a positive impact on both the environment and our community.

This is a selection of our Flawless Team

Ruth Chapling

Chief Executive Officer
2019

Ruth is the company director. Her background is in Sales & Marketing. She moved with her family to Norfolk in 2018 and soon after launched the business.

Arran Chapling

Chief Operations Officer
2021

Arran previously worked in the healthcare sector. He is now a fully qualified carpet, upholstery, hard floor and oven technician.

Jordan

Evening Supervisor
2020

Jordan is our longest serving employee. He was promoted to evening supervisor, and when not working hard he spends time biking or with his son.

Yulia

Ukranian Team Leader
2023

Yulia started with us after moving over from Ukraine. She works on the commercial team.

Connor

Commercial Cleaner
2022

Connor loves festivals and is a really great guy to have on the team. He's always happy to put his hand to anything.

Louise

Commercial Cleaner
2023

Louise has many years experience cleaning. When she isn't out with the early morning team she can be found cleaning her own house or the local school.

Luidmyla

Commercial Cleaner
2023

Lyudmila moved from Ukraine with her family and between looking after her 3 children, She works with our day team cleaning for clients in the city.

Tina

Commercial Cleaner
2022

Tina has 25 years of experience, and has been cleaning her current premises for over 10 of those.

Dena

Commercial Cleaner
2023

Dena spends her time working with Liana where they take care of various clients within the city.

Liana

Commercial Cleaner
2023

Liana spends her time working with Dena where they take care of various clients within the city.

Irfan

Commercial Cleaner
2023

Originally from Turkey, Irfan is a member of our early morning team. He loves Turkish coffee!

James

Commercial Cleaner
2023

James works in our Blofield team. He loves a builders tea and watching Hellraiser on TV!

George

Commercial Cleaner
2024

George is part of our Rackheath team. He loves riding his bike, looking after his family and writing songs.

Ben

Cover Cleaner
2023

Ben is part of the cover team. Having lived abroad for many years, including Columbia, he of course loves a decent cup of coffee!

Jimmy

Commercial Cleaner
2019

Jimmy has many years experience in the cleaning business. He also loves Star Wars!

Viktoriia

Commercial Cleaner
2024

Viktoriia works in our city team. She is an amazing baker and spends her time in the kitchen and looking after her family.

Olha

Commercial Cleaner
2024

Olha is part of our city centre team. In her free time she loves photography and classical music.

Anna

Commercial Cleaner
2024

Anna joined our early morning team, she loves martial arts and spending time with her dogs.

Iona

Commercial Cleaner
2024

Iona joined the team the same time as Olha. In the past she used to work on cruise ships and in her free time she loves doing yoga.

Courtney

Commercial Cleaner
2024

Courtney is part of the city and deep cleaning team. She also studies at college in her free evenings.

Elouise

Commercial Cleaner
2022

Elouise works in the city team. She loves reading and walking her 2 dogs.

Irina

Commercial Cleaner
2023

Irena is part of our city team. When not at work, her favourite movie is Titanic and she loves a decent cup of coffee.

Millie

Commercial Cleaner
2024

Millie works in the evening team. She loves animals and if she had a superpower would want to talk to them!

Polina

Commercial Cleaner
2023

Polina is part of our weekend team. She works alongside her studies at college.

Yulia

Commercial Cleaner
2022

Yulia is part of our nursery cleaning team. She spends her spare time looking after her sons and husband.

Halima

Commercial Cleaner
2024

Halima is part of our nursery cleaning team. When she isn't hoovering rice or pasta off the floors she will be found enjoying discovering Norfolk after recently moving.

Gemma

Commercial Cleaner
2024

Gemma is part of our daytime team. When’s she’s not cleaning Gemma enjoys spending time with her cat.

Crina

Commercial Cleaner
2024

Crina works alongside our evening team working in one of our school settings.

Jayne

Commercial Cleaner
2025

Jayne is part of our daytime team. In her free time she enjoys the outdoors and live music.

Sarah

Commercial Cleaner
2025

Sarah is part of our East Norfolk Team. In her free time she enjoys watching the Walking Dead and spending time with her cats.

Svitlana

Commercial Cleaner
2025

Svitlana is part of our daytime team. In her free time she enjoys the outdoors and picking wild mushrooms.

Abigail

Commercial Cleaner
2025

Abi joined the team in spring 2025 bringing with her years of cleaning experience. She enjoys watching the film Napoleon Dynamite and can sometimes be found with knitting needles in hand as she does so, having mastered the skill of knitting socks!

Adrian

Commercial Cleaner
2025

Adrian works out in a beautiful Norfolk village overseeing the cleaning of a number of retirement properties.

Caitlin

Commercial Cleaner
2025

Caitlin is one of our weekend cleaners. During the week she loves spending time with her lovely Labrador, as well as studying hard.

Dawn

Commercial Cleaner
2025

Dawn joined the Flawless team in the Spring of 2025. She regularly sees the sunrise as she works on the early morning cleaning team.

Daniel

Commercial Cleaner
2025

Originally from Zimbabwe, Daniel recently joined our evening cleaning team. He enjoys the speed and action of the Fast and Furious films, and is musically talented, even being able to play the bass guitar with either his left or his right hand!

Julija

Commercial Cleaner
2025

Julija is one of our weekend cleaning team. She is quite the linguist, already bilingual in English and Lithuanian, she is now learning French too.

Leila

Commercial Cleaner
2025

Leila works in one of our school settings. Outside of work a lot of her time is spent looking after and competing with her 2 horses, or keeping fit in the gym.

Nathaniel

Commercial Cleaner
2025

Nate is one of our early morning cleaning team. He enjoys playing the drums and his drink of choice to fuel his work is Coke.

Nina

Commercial Cleaner
2025

Nina is one of our nursery cleaning team. She enjoys repurposing old furniture but has a wild side – she has done the world’s tallest bungee jump!

Pauline

Commercial Cleaner
2025

Pauline is part of our daytime team. Her time is also occupied by looking after her grandchildren and relaxing walking in the countryside or by the sea.

Raphael

Commercial Cleaner
2025

Raphael hales from Kenya where he was a musician and keen footballer. He works on our early morning and evening team.

Ruby

Commercial Cleaner
2025

Ruby is one of our newest team members having joined our weekend cleaning team in May. She would love to be able to fly and enjoys sipping on a tasty Vanilla Frappuccino.

The Feed Logo

Every year Flawless Cleaning nominates a charity to raise £1000 for by organising local fundraising and sponsored events.

This year we are raising money for; The Feed. For more information about The Feed, visit their website here: thefeed.org.uk.

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